Do you need medical assistance?

You can request medical care in the following languages: Spanish, EnglishPortuguese

To provide you with a more efficient service, please follow these steps:

1

Please provide us with your full phone number, including country and city codes..

2

Indicate the name of the voucher holder who requires assistance.

3

Have your voucher number at hand to speed up the process.

4

Please provide us with the address of your accommodation.

⚠️ Important

Medical assistance is not provided through social media platforms such as Facebook, Instagram, or LinkedIn.

Ways to access your healthcare

Providers network

Immediate access to our extensive network of partner clinics, hospitals, and laboratories around the world. No payment required on your part: we manage and pay for the service directly. Call our 24/7 Assistance Center and we will refer you to the nearest professional.

Telemedicine

Free remote medical consultation for mild symptoms or specific questions. Professionals available 24/7 via video call, chat, or phone. Fast service, with digital prescriptions and personalized recommendations.

By refund

If we do not have providers in your area, our 24/7 Assistance Center will locate the nearest clinic or hospital and coordinate your appointment. Then, send us your invoice and receipts, and we will process your reimbursement quickly and easily.